Outsourced hotel revenue management means I do the job of the revenue manager for you: I watch the comp set and pace every day, move rates and restrictions, manage the OTAs, forecast demand and report each month. You keep control of the hotel and see every decision.
What I plan around in The Berkshires: Tanglewood, the Boston Symphony's summer home; Autumn foliage across the Berkshire hills; MASS MoCA and the Clark Art Institute; Jacob's Pillow dance and the Norman Rockwell Museum. Guests I price for: New York and Boston culture travellers on 2 to 3 night weekend and week-long stays around Lenox, Stockbridge and North Adams. Where I start: Concert-weekend and foliage premiums, two- and three-night minimums during Tanglewood, and shoulder-season rates that fill the deep mud-season lulls.
Berkshires inns and hotels compete for culture travellers, weddings and college visitors. With my five-star hotel background I work on weekend restrictions for Tanglewood and foliage, wedding and graduation blocks, package design with cultural venues, and a comp set chosen by town.
The service in general is described on my outsourced revenue management page; this page covers how I apply it in The Berkshires.