Outsourced hotel revenue management means I do the job of the revenue manager for you: I watch the comp set and pace every day, move rates and restrictions, manage the OTAs, forecast demand and report each month. You keep control of the hotel and see every decision.
What I plan around in Durban: South African school holidays; Durban July horse race; Comrades Marathon; Umhlanga and South Coast beach season. Guests I price for: Domestic families on 5 to 7 night stays, event travellers. Where I start: School-holiday premiums, event weekends, and off-season floors.
Durban hotels juggle conferences, sports events, domestic leisure and some international guests. With my five-star hotel background, I help with event and group pricing, school-holiday packages and corporate rates, plus a plan for quieter months that keeps occupancy up without cutting rates across the board.
The service in general is described on my outsourced revenue management page; this page covers how I apply it in Durban.