Outsourced hotel revenue management means I do the job of the revenue manager for you: I watch the comp set and pace every day, move rates and restrictions, manage the OTAs, forecast demand and report each month. You keep control of the hotel and see every decision.
What I plan around in Lake Arrowhead: Lake Arrowhead summer boating; Winter snow play and SkyPark at Santa's Village; Lake Gregory in Crestline; The Lake Arrowhead Oktoberfest. Guests I price for: Los Angeles and Orange County families on 2 to 3 night weekend stays near the lake and Blue Jay, chasing snow in winter and the water in summer. Where I start: Summer-lake and winter-snow twin peaks for a close Los Angeles drive market, holiday and powder-day premiums, and weekend minimums with midweek shoulder discounts.
Mountain lodges and small inns here compete with hundreds of cabins. I work on weekend packages for couples, snow-day rate rules that do not upset guests already booked, and holiday length-of-stay controls, with a comp set that includes Big Bear inns because Los Angeles guests compare the two mountains.
The service in general is described on my outsourced revenue management page; this page covers how I apply it in Lake Arrowhead.